At GenZ Funda, customer satisfaction is our priority. Please read our 1-day replacement policy and 6-month free replacement policy before making a purchase.

1-Day Replacement Policy

• Eligible cases: Wrong item received, defective/damaged item (must be verified via unboxing video).
• Non-eligible cases: Size issues, quality concerns, personal preferences, or washed/damaged items by customers.
• Unboxing video is mandatory for any replacement request.
• Replacement requests must be made within 1 day of delivery.

6-Month Free Replacement Policy

• Customers can request a one-time free replacement by sharing an unboxing video.
• A ₹100 shipping & handling fee must be prepaid.

For detailed information, visit our Returns & Refunds section or contact contact@genzfunda.com.